Return Policy

Got it — here’s a clear, professional Return & Exchange Policy you can use for A-VARR Kids (suited for website / marketplace pages). I’ve kept it practical and aligned with typical toy retail standards in India — you can tweak timelines if needed.

Return & Exchange Policy — A-VARR Kids

At A-VARR Kids, we are committed to delivering premium-quality toys that bring joy and learning to children. If you are not fully satisfied with your purchase, we’re here to help.

1️⃣ Eligibility for Returns / Exchanges

You may request a return or exchange if:

  • The product is damaged, defective, or incorrect upon delivery

  • The request is raised within 7 days of delivery

  • The item is unused, unassembled, and in original packaging with all parts, manuals, and accessories included

  • Proof of purchase/order details are provided

2️⃣ Non-Returnable Items

Returns or exchanges will not be accepted if:

  • The product has been used, assembled, or damaged after delivery

  • Packaging, labels, or parts are missing

  • The request is made after the return window expires

  • Items purchased during clearance/special promotions (if applicable)

3️⃣ Damaged or Defective Products

If you receive a damaged or defective item:

  • Please contact us within 48 hours of delivery

  • Share photos/videos showing the issue

  • Once verified, we will arrange a replacement or refund as applicable

4️⃣ Exchange Process

Eligible exchanges may be made for:

  • The same product (replacement)

  • Another product of equal value (subject to approval)

If the replacement product has a price difference:

  • Higher value → customer pays the difference

  • Lower value → balance issued as store credit/refund

5️⃣ Return & Refund Process

  • After approval, return shipping instructions will be shared

  • Refunds are processed after inspection of returned item

  • Refund timeline: 5–7 business days (depending on payment method)

  • Refunds will be issued to the original payment mode

6️⃣ How to Request a Return or Exchange

Please contact us with:

  • Order number

  • Product details

  • Reason for return/exchange

  • Supporting photos (if applicable)

We’ll guide you through the next steps.

7️⃣ Policy Updates

A-VARR Kids reserves the right to modify this policy at any time without prior notice.